Privacy Policy

At Custom T-Shirt And Hats, we respect your privacy. This policy outlines how we collect, use, and protect your information when you visit customtshirtandhats.com.

Data We Collect

Personal Information:
Name, email address, shipping address, billing address, phone number when you place an order or create an account.
Payment information (e.g., credit card details) processed securely by third-party payment gateways. We do not store full payment card details on our servers.
Information you provide when contacting us (e.g., support requests, feedback).
Automatically Collected Data:
IP address, browser type, operating system, referring URLs.
Dates and times of site access.
Pages viewed and interactions with our website.

How We Use Your Data

Order Fulfillment:
Process and ship your orders.
Manage returns and exchanges.
Process payments.
Communication:
Send order confirmations, shipping updates, and customer service responses.
Respond to your inquiries and support requests.
Send marketing communications (if you have opted in).
Website Improvement:
Understand how our website is used to enhance user experience.
Improve our products and services.
Prevent fraud and maintain security.
Legal Compliance:
Comply with applicable laws and regulations.

Cookies & Tracking

What are Cookies?
Small data files stored on your device by your web browser.
How We Use Them:
Essential Cookies: For core website functionality (e.g., shopping cart, login).
Performance/Analytics Cookies: To understand how visitors use our site, improve performance, and personalize content.
Preference Cookies: To remember your settings and preferences.
Managing Cookies:
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
Please note that disabling cookies may affect the functionality of customtshirtandhats.com.

Third-Party Services

Payment Processors:
We use third-party payment gateways (e.g., Stripe, PayPal) to process transactions securely. Your payment information is subject to their privacy policies.
Shipping Providers:
We share necessary shipping details (name, address, phone number) with carriers to deliver your orders.
Analytics Services:
We use tools like Google Analytics to understand website traffic and usage patterns. These services may collect data about your activities on our site according to their own privacy policies.
Other Services:
We may use other third-party tools for functions like email marketing or customer support.

Your Privacy Rights

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data we hold.
Deletion: Request that we delete your personal data under certain conditions.
Opt-Out: Opt-out of marketing communications at any time.
Withdraw Consent: Withdraw your consent for data processing where consent was the legal basis.

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage is 100% secure.

Children's Privacy

Our website is not intended for individuals under the age of 13.
We do not knowingly collect personal data from children under 13.
If we become aware that we have collected data from a child under 13, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of our site after changes signifies your acceptance of the revised policy.

Contact Us

For any questions about this Privacy Policy or your data, please contact us:

Email: [email protected]